Shipping Policy

Order Processing

  • Processing Time: All orders are processed within [1-2] business days. Orders may not be shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive a confirmation email once your order has been processed and is ready to be shipped.

Shipping Rates & Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates:
    • Standard Shipping: [5-15] business days
  • Delivery delays can occasionally occur.

Shipment to P.O. Boxes or APO/FPO Addresses

KappaKeys ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. For international shipping, view our International Shipping Policy.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We offer international shipping to every country and region besides: Antarctica, Bouvet Island, British Indian Ocean Territory, China, Clipperton Island, Cuba, French Southern and Antarctic Lands, Heard Island and McDonald Islands, Iran, Isle of Man, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, North Korea, Pitcairn Islands, Sint Eustatius, Svalbard, Sudan, Syria, Tokelau, Wake Island, Western Sahara.

Shipping charges for your order will be calculated and displayed at checkout.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.